Restaurant Supervisor, Emeril’s Kitchen (Caesars New Orleans)
About The Position
The Restaurant Supervisor at Emeril’s Kitchen provides direct oversight of restaurant operations and is responsible for service operations and front-of-house employees. The role supports a memorable fine-dining experience by maintaining consistent, high-quality service, implementing training, providing employees with adequate tools, keeping work areas clean and in proper condition, and scheduling staff to support service needs. The supervisor maintains employee relations, regularly reports department activity, and serves as a role model for employees. The position requires the ability to work independently, make calm and rational decisions, communicate effectively, and work any shift or day when necessary. Physical requirements include mobility, lifting and carrying loads of up to 50 pounds, bending and other movements, running on level surfaces and stairs, responding to visual and aural cues, and working in stressful situations. Reasonable accommodations are noted.
Requirements
- High school diploma or GED.
- Ability to work independently.
- Ability to respond calmly and make rational decisions when required.
- Good oral and written communication skills.
- 1–2 years of food and beverage supervisory experience.
- Strong interpersonal, customer service, leadership, communication, team-building, and problem-solving skills.
- Demonstrated ability to maintain consistent, high-quality guest service.
- Good understanding of how job responsibilities relate to other areas of operation.
- Willingness to work any shift, any day, when necessary.
- Physical mobility, with reasonable accommodations.
- Ability to lift and carry loads of up to 50 pounds.
- Ability to bend, jump, twist, crouch, grip, and carry heavy loads.
- Ability to run on level surfaces and up and down stairs.
- Ability to respond to visual and aural cues.
- Ability to operate in mentally and physically stressful situations.
Responsibilities
- Oversee the restaurant’s service operations.
- Build a team that creates a memorable fine-dining experience for every guest.
- Maintain consistent, high-quality service standards in areas of responsibility.
- Implement training programs that ensure high-quality service.
- Provide employees with adequate training and tools.
- Ensure all areas are clean and in proper condition.
- Schedule employees to support the highest possible level of service.
- Supervise front-of-house employees in the respective food outlets.
- Maintain proper employee-employer relations.
- Report department activity regularly.
- Act as a role model and encourage other employees to represent Caesars positively.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
