About The Position

The Restaurant Supervisor at Emeril’s Kitchen creates an extraordinary experience for guests and team members through direct oversight of restaurant operations. The role oversees service operations, supports a memorable fine-dining experience, and ensures consistent, high-quality service. The supervisor trains and schedules employees, maintains the condition and cleanliness of assigned areas, supervises front-of-house employees, and maintains appropriate employee-employer relations. The role regularly reports department activity and serves as a role model who represents Caesars positively.

Requirements

  • High school diploma or GED.
  • Ability to work independently.
  • Ability to respond calmly and make rational decisions when required.
  • Good oral and written communication skills.
  • One to two years of food and beverage supervisory experience.
  • Excellent interpersonal, customer service, leadership, communication, team-building, and problem-solving skills.
  • Demonstrated ability to maintain consistent, high-quality guest service.
  • Good understanding of how the role’s responsibilities relate to other areas of operation.
  • Willingness to work any shift and any day when necessary.
  • Physical mobility, with reasonable accommodations; ability to lift and carry upwards of 50 pounds; bend, jump, twist, crouch, grip, and carry heavy loads; run on level surfaces and up and down stairs; respond to visual and aural cues; and operate in mentally and physically stressful situations.

Responsibilities

  • Oversee the restaurant’s service operations.
  • Build a team that creates a memorable fine-dining experience for every guest.
  • Maintain consistent, high-quality service standards in areas of responsibility.
  • Implement training programs that ensure high-quality service.
  • Provide employees with adequate training and tools.
  • Ensure all areas are clean and in proper condition.
  • Schedule employees to support the highest possible level of service.
  • Supervise front-of-house employees in assigned food outlets.
  • Maintain proper employee-employer relations.
  • Report department activity regularly.
  • Act as a role model and represent Caesars positively, encouraging other employees to do the same.
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