Restaurant Manager - The Nest at Snowbird

POWDR • Snowbird, UT

6d • Onsite

About The Position

The Restaurant Manager oversees front-of-house operations at The Nest, a high-volume, fast-paced mountain restaurant at Snowbird. Reporting to the Food and Beverage Assistant Director, the manager is responsible for guest service, staffing, scheduling, point-of-sale operations, cleanliness, and building upkeep. The role works closely with the Chef and back-of-house team to create a seamless experience for guests and employees, while maintaining operational standards, safety compliance, and a welcoming environment. The position is seasonal, full-time, and salaried, with a schedule that varies according to business levels.

Requirements

• 2–4 years of job-specific work experience, including demonstrated competence in a management or supervisory role.
• Food Handler Permit, TIPS Certification, and DABS background check.
• Proven ability to manage a fast-paced on-mountain restaurant.
• Ability to interact positively with guests, employees, and Snowbird departments while maintaining strong working relationships.
• Strong time-management skills and ability to balance guest service, employee support, and administrative responsibilities during operating hours.
• Strong interpersonal skills, including guest service, active listening, communication, and conflict resolution.
• Ability to ski or snowboard confidently on intermediate to advanced terrain to access the restaurant and travel safely on the mountain.
• Positive attitude, professional demeanor, and desire to contribute to Snowbird's success.

Nice To Haves

• Potential for continued seasonal or long-term growth opportunities within the organization.

Responsibilities

• Direct daily restaurant operations, manage staff, care for guests, and resolve issues promptly and professionally.
• Maintain elevated standards for service, presentation, and guest interactions.
• Lead by example with professionalism, a positive attitude, and a commitment to guest experience.
• Hold weekly one-on-one meetings with restaurant staff and meet regularly with the Back-of-House Manager to coordinate between teams.
• Monitor performance, coach employees in real time, and ensure compliance with company procedures and quality standards.
• Lead team meetings, communicate with directors through the end-of-day report, and complete close-out procedures on time.
• Oversee onboarding and training for new employees and support ongoing staff development.
• Ensure employees follow service procedures, appearance standards, and uniform requirements.
• Manage inventory counts, pull variance reports, resolve discrepancies, maintain accuracy, and keep storage and backstock areas clean, organized, and safe.
• Monitor sales summaries, staff attendance, hours worked, and tip-out distribution to support accurate daily records.
• Create and submit bi-weekly staff schedules in Workday in accordance with Snowbird's F&B Scheduling SOP, ensuring shift coverage and compliance with labor guidelines.
• Maintain safe practices for employees and guests throughout the property.
• Follow company and state regulations for responsible alcohol service.
• Oversee building upkeep and cleanliness, maintain guest-facing areas, and coordinate with other departments for cleaning, shoveling, or maintenance assistance.
• Use digital inventory and communication systems, including email, Microsoft Teams, and Yellow Dog, and seek additional training as needed.
• Perform other duties assigned by management.

Benefits

• Ski pass and comp ticket benefits.
• Discounts at Snowbird eateries, retail shops, mountain school, lodging, and daycare for employees.
• 401k.
• Discounts with Powdr partners.
• Free transportation to work via UTA Bus, Rideshare Vans, and Employee Blue Shuttles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed