Restaurant Manager - Eastern Standard Kitchen and Drinks

ES Hospitality•Boston, MA
•$70,000 - $80,000

About The Position

The Restaurant Manager is a dynamic, multi-concept role supporting Leadership and the Assistant General Manager in the day-to-day management and operation of Eastern Standard, Equal Measure, Standard Italian, and the ES Hospitality private dining program. The position works across restaurant, cocktail bar, and private-event settings, offering opportunities to develop and grow in restaurant management alongside food and beverage colleagues in a multi-daypart, multi-venue operation. The role involves hands-on floor leadership, supporting front-of-house staff and service standards, cultivating guest relationships, and assisting with private events and special projects. The position is based within ES Hospitality’s Fenway plaza concepts, which serve brunch, lunch, dinner, and late-night drinks to neighborhood visitors, BU students and faculty, residents, and restaurant industry professionals.

Requirements

  • Minimum of 2 years of experience working in restaurant management is preferred.
  • Ability to work well under pressure in a fast-paced, ever-changing work environment.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills.
  • Hardworking, upbeat, and energetic, with the ability to lead by example.
  • Genuine excitement about food, beverage, and the culinary industry, and eagerness to grow professionally.
  • Team-player attitude and willingness to pitch in wherever needed to ensure the success of the restaurant as a whole.

Nice To Haves

  • Minimum of 2 years of experience working in restaurant management is preferred.

Responsibilities

  • Assist in the day-to-day management of a team of front-of-house members.
  • Participate in restaurant opening and closing shifts as restaurant manager.
  • Lead by example, guide and empower front-of-house staff on the floor, and maintain a hands-on presence throughout each service.
  • Ensure proper steps of service are followed across front-of-house stations and staff, including the door, tableside, and support.
  • Champion guest relations by cultivating meaningful guest relationships through impactful interactions to encourage returning diners and regulars.
  • Develop and implement guest relations initiatives across all three spaces.
  • Assist with private event execution.
  • Take part in special projects as necessary.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off plan
  • Dining discounts
  • 401(k) opportunity
  • Continuous development and learning opportunities
  • Bonus opportunity
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