Restaurant Manager
The Cheesecake Factory•Richmond, VA
About The Position
The Restaurant Manager leads daily operations in a high-sales, full-service restaurant. The role focuses on improving guest experiences and staff engagement while managing sales and profit targets, applying industry-leading systems and standards, and supporting scratch-kitchen execution and culinary quality. The manager coaches and develops a team of 30 or more employees, maintains food safety and operational standards, and fosters a positive, inclusive, high-performance culture.
Requirements
- At least 3 years of management experience in a high-volume, full-service restaurant with a full-service bar.
- Experience supervising 30 or more team members.
- Strong leadership, coaching, and communication skills.
- Demonstrated financial acumen in profitability, sales, and labor management.
- Proficiency in Microsoft Office Suite.
- Ability to read, write, and communicate in English.
- Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds.
- Ability to stand for 10 or more hours per shift.
- Ability to work 50–60 hours per week.
Nice To Haves
- ServSafe certification.
- Applicable state or local licenses.
Responsibilities
- Lead daily restaurant operations in a high-sales, full-service environment.
- Manage, coach, and develop teams of 30 or more employees.
- Drive guest satisfaction through strong hospitality and service standards.
- Support scratch-kitchen execution and culinary quality.
- Monitor and drive financial performance, including labor, cost control, and sales growth.
- Hire, train, retain, and develop team members to become future restaurant leaders.
- Ensure compliance with food safety, sanitation, and operational standards.
- Maintain a positive, inclusive, high-performance culture.
- Communicate effectively with team members, guests, and leadership.
- Uphold brand standards and deliver memorable guest experiences.
Benefits
- Medical, dental, and vision insurance.
- Flexible healthcare spending account.
- Company-paid life insurance, short-term disability, and long-term disability.
- Employee assistance program.
- Paid vacation and sick time.
- 401(k) with company match.
- Quarterly performance bonus.
- 25% discount for the employee's party when dining as a guest.
- Tuition assistance.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
