Restaurant Manager - Woburn

Sally’s Apizza•Woburn, MA

54d•$60,000 - $65,000•Onsite

About The Position

Sally's Apizza is expanding and seeking an experienced, responsible Restaurant Manager to support the General Manager. The ideal candidate will be energetic, personable, engaging, and possess a strong understanding of hospitality. This role requires flexibility, experience in high-volume settings, and a willingness to be hands-on. Sally's Apizza has been crafting New Haven Style Apizza since 1938 and is known for its distinctive tomato sauce, chewy, crispy crust, and iconic oven-kissed char. The company offers coaching, training, and opportunities for internal promotion.

Requirements

A minimum of 2 years of proven success in a restaurant setting
ServeSafe Certified
Basic understanding of the Microsoft suite of programs
Must have a flexible schedule
Experience in a high-volume setting
Willingness to roll up your sleeves to get “hands-on”
Must be able to work on your feet for up to 10 hours at a time
Must be able to lift at least 50 lbs.

Nice To Haves

Previous restaurant management experience
Brink POS
Basic Spanish

Responsibilities

Conduct the day-to-day restaurant operations according to company standards and policies.
Directly responsible for managing and supervising front and back-of-house employees as well as engaging and providing hospitality for guests.
Fully understand and embody the Sally’s Apizza culture and historical evolution of the brand.
Be the direct point of contact for all front and back-of-house team members on a shift-to-shift basis.
Mentor, teach, and train hourly line staff to perform at a high level and exceed expectations while building relationships as the restaurant manager with employees that foster loyalty and teamwork.
Adhere to and coach our standard operating procedures for all front and back-of-house hourly positions.
Help to solve all guest-related issues.
Maintain a presence in the dining room to ensure hospitality is provided and a smooth flow of service.
Conduct daily pre-shift meetings with the hourly staff.
Perform end-of-shift closing duties to company standards.
Communicate operational updates to the General Manager.
Interview and hire new hourly line staff.
Administer progressive discipline to hourly line staff when necessary.
Monitor staff performance and actively participate in staff performance reviews.
Assist with the opening and closing of the restaurant when necessary.