Restaurant Manager

The Cheesecake Factory • Hanover, MD

18d

About The Position

The Restaurant Manager leads daily operations in a high-sales, full-service restaurant, managing guest experience, staff engagement, culinary quality, and financial performance. The role uses company systems and standards to improve service and engagement while meeting sales and profit targets. The manager develops employees and helps maintain a positive, inclusive, high-performance culture.

Requirements

• At least 3 years of management experience in a high-volume, full-service restaurant with a full-service bar.
• Experience supervising 30 or more team members.
• Strong leadership, coaching, and communication skills.
• Demonstrated financial acumen, including profitability, sales, and labor management.
• Proficiency in Microsoft Office Suite.
• Ability to read, write, and communicate in English.
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds.
• Ability to stand for 10 or more hours per shift.
• Ability to work 50–60 hours per week.

Nice To Haves

• ServSafe certification.
• Applicable state or local licenses.

Responsibilities

• Lead daily restaurant operations in a high-sales, full-service environment.
• Manage, coach, and develop teams of 30 or more employees.
• Drive guest satisfaction through hospitality and service standards.
• Support scratch-kitchen execution and culinary quality.
• Monitor and improve financial performance, including labor, cost control, and sales growth.
• Hire, train, retain, and develop team members for future restaurant leadership roles.
• Ensure compliance with food safety, sanitation, and operational standards.
• Maintain a positive, inclusive, high-performance culture.
• Communicate effectively with team members, guests, and leadership.
• Uphold brand standards and deliver memorable guest experiences.

Benefits

• Medical, dental, and vision insurance.
• Flexible healthcare spending account.
• Company-paid life insurance, short-term disability, and long-term disability.
• Employee assistance program.
• Paid vacation and sick time.
• 401(k) with company match.
• Quarterly performance bonus program.
• 25% discount for the employee's party when dining as a guest.
• Tuition assistance.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed