Restaurant Management Trainee

Circle K•Oakland, FL

13d•Onsite

About The Position

This position is responsible for managing the day-to-day operations of a company-operated restaurant, with responsibility for people, operations, and financial metrics. It reports directly to the Restaurant District Manager. The role involves providing excellent guest service; hiring, onboarding, training, coaching, and recognizing team members; maintaining a clean and safe restaurant; overseeing food preparation, quality, and food safety; and ensuring compliance with Brand, Company, health department, government, and safety standards. The position also oversees production management, cash and inventory controls, restaurant paperwork, counts, orders, schedules, and other administrative duties. The manager owns restaurant financial and operational results, communicates with the Restaurant District Manager, addresses performance issues, and trains a Restaurant Assistant Manager to operate the restaurant in the manager’s absence. The role requires open availability and involves physical work in a restaurant environment, including exposure to hot and cold temperatures, cooking equipment, sharp objects, and loud noises.

Requirements

At least 2 years of restaurant management experience.
Proficiency in Microsoft Office Suite.
Valid state driver’s license.
Open availability.
Excellent communication skills.
Ability to motivate, coach, and lead team members.
Integrity and ability to keep commitments.
Positive attitude.
Conflict management skills.
Sense of urgency.
Ability to lead by example.
Focus on achieving results while having fun.
Ability to work well with others or independently.
Frequently bend, twist at the waist, kneel, squat, stand, and walk.
Occasionally climb and descend ladders.
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
Reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
Frequently push, pull, lift, and carry up to 10 pounds, and occasionally up to 50 or more pounds, including lifting from ground level to overhead.

Nice To Haves

ServSafe Manager certification.

Responsibilities

Provide excellent guest service in a fast and friendly manner; coach and correct team members as needed.
Recruit, interview, select, hire, and onboard employees for all positions.
Maintain a clean restaurant through housekeeping and delegation of shift duties; follow up to ensure duties are completed.
Establish build-to quantities and maintain the production management system.
Direct the team and ensure food is prepared and served according to Brand, Company, and health department regulations.
Supervise and coach team members on food preparation and production management guidelines.
Ensure team members receive ongoing training on Brand and Company standards.
Cascade relevant information and maintain the communication board.
Implement Brand campaigns and conduct new-product training.
Ensure product quality, food safety, and operational standards are met.
Monitor the accuracy of cash, sales, and inventory control records.
Communicate with the Restaurant District Manager as required.
Complete daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and other required administrative duties.
Ensure a safe environment for team members and guests by following laws and safety codes, and report facility issues to maintenance.
Complete incident reports in accordance with the 5-minute rule policy.
Take ownership of financial and operational metrics to support a profitable restaurant.
Conduct team member check-ins and provide positive feedback badges in Workday to reinforce positive behaviors and performance.
Implement progressive discipline to address performance deficiencies or failure to follow company policies or regulatory requirements.
Train a Restaurant Assistant Manager to operate the restaurant successfully in the Restaurant Manager’s absence.
Demonstrate the Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.