Restaurant Lead Team Member

Circle K Stores•Baton Rouge, LA
•Onsite

About The Position

The Restaurant Shift Lead directly supervises restaurant shift operations, coordinates the work of assigned team members, and maintains Company and Brand operational standards to help ensure guest satisfaction. The role includes providing fast, friendly guest service; maintaining a clean restaurant; assigning and following up on shift duties; overseeing food preparation and service; and ensuring product quality, food safety, and operational standards. The Shift Lead monitors cash, sales, and inventory control records during the shift, completes required shift and end-of-day paperwork and counts, and communicates discrepancies to the immediate supervisor. The role also promotes a safe environment by following applicable laws and safety codes, completes incident reports under the company’s 5-minute rule policy, and demonstrates the company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win. The position may include other duties, and responsibilities may change.

Requirements

  • Excellent communication skills.
  • Ability to motivate, coach, and lead team members.
  • Acts with integrity and keeps commitments.
  • Contagious positive attitude.
  • Ability to gain control during stressful situations.
  • Exhibits a sense of urgency.
  • Focuses on achieving results while having fun.
  • Ability to work well with others or independently.
  • Frequently bend, twist at the waist, kneel, squat, stand, and walk.
  • Occasionally climb and descend ladders.
  • Tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
  • Reach, grasp, and manipulate objects with hands for the entire shift, including reaching overhead.
  • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lbs. occasionally, including lifting from ground to overhead.

Responsibilities

  • Provide excellent, fast, and friendly guest service and coach team members to do the same.
  • Maintain a clean restaurant by cleaning and performing general housekeeping duties.
  • Assign shift duties to team members and follow up to ensure they are completed.
  • Direct the team and ensure food is prepared and served in accordance with Brand, Company, and health department regulations.
  • Coach team members on food preparation and production management guidelines.
  • Ensure product quality, food safety, and operational standards are met.
  • Monitor and ensure the accuracy of cash, sales, and inventory control records throughout the shift.
  • Complete required end-of-shift and end-of-day paperwork and counts.
  • Communicate discrepancies to the immediate supervisor.
  • Promote a safe environment for team members and guests by following government laws and safety codes.
  • Complete incident reports in accordance with the 5-minute rule policy.
  • Demonstrate the company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.

Benefits

  • Unlimited tip pooling
  • Medical, dental, vision, term life, and AD&D plans
  • Flexible spending and health savings accounts (full-time)
  • Paid vacation time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition reimbursement
  • Stock purchase plan
  • Employee discount program
  • Discount meal benefit
  • Wellness plan
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