The Restaurant Shift Lead directly supervises restaurant shift operations, coordinates the work of assigned team members, and maintains Company and Brand operational standards to help ensure guest satisfaction. The role includes providing fast, friendly guest service; maintaining a clean restaurant; assigning and following up on shift duties; overseeing food preparation and service; and ensuring product quality, food safety, and operational standards. The Shift Lead monitors cash, sales, and inventory control records during the shift, completes required shift and end-of-day paperwork and counts, and communicates discrepancies to the immediate supervisor. The role also promotes a safe environment by following applicable laws and safety codes, completes incident reports under the company’s 5-minute rule policy, and demonstrates the company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win. The position may include other duties, and responsibilities may change.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed