Restaurant Lead Team Member

Circle K Stores•Baton Rouge, LA

13h•Onsite

About The Position

The Restaurant Shift Lead directly supervises restaurant operations during a shift, coordinates the work of assigned team members, and maintains Company and Brand operational standards so guests leave satisfied. The role includes providing and coaching excellent guest service; maintaining a clean restaurant; assigning and following up on shift duties; and directing food preparation and service in accordance with Brand, Company, and health department requirements. The Shift Lead ensures product quality, food safety, and operational standards, monitors cash, sales, and inventory records, completes required shift and end-of-day paperwork and counts, and reports discrepancies to the immediate supervisor. The role also promotes a safe environment by following applicable laws and safety codes and completing incident reports under the Company’s 5-minute rule policy. Team members are expected to embody the Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win. The position may include other duties, and responsibilities may change.

Requirements

Excellent communication skills.
Ability to motivate, coach, and lead team members.
Acts with integrity and keeps commitments.
Positive attitude.
Ability to gain control during stressful situations.
Sense of urgency.
Focus on achieving results while having fun.
Ability to work well with others or independently.
Frequently bend, twist at the waist, kneel, squat, stand, and walk.
Occasionally climb and descend ladders.
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
Reach, grasp, and manipulate objects with hands for the entire shift, including reaching overhead.
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lbs. occasionally, including lifting from ground to overhead.

Responsibilities

Provide excellent guest service in a fast and friendly manner and coach team members to do the same.
Maintain a clean restaurant by cleaning and performing general housekeeping duties.
Assign shift duties to team members and follow up to ensure they are completed.
Direct the team and ensure food is prepared and served according to Brand, Company, and health department regulations.
Coach team members on food preparation and production management guidelines.
Ensure product quality, food safety, and operational standards are met.
Monitor and ensure the accuracy of cash, sales, and inventory control records during the shift.
Complete required end-of-shift and end-of-day paperwork and counts.
Communicate discrepancies to the immediate supervisor.
Promote a safe environment for team members and guests by following government laws and safety codes.
Complete incident reports according to the Company’s 5-minute rule policy.
Model Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.