Restaurant Lead Team Member
About The Position
The Restaurant Shift Lead directly supervises the operations of a restaurant shift, coordinates the work of assigned team members, and maintains Company and Brand operational standards so guests leave satisfied. The role includes providing fast, friendly guest service; coaching team members; maintaining a clean restaurant; ensuring food quality and safety; monitoring cash, sales, and inventory records; completing shift and end-of-day paperwork; and maintaining a safe environment for team members and guests. The position is full time, with overnight shifts and weekday and weekend availability required. The stated hiring range is $17.50 to $18.00.
Requirements
- Excellent communication skills.
- Ability to motivate, coach, and lead team members.
- Acts with integrity and keeps commitments.
- Positive attitude.
- Ability to gain control during stressful situations.
- Sense of urgency.
- Focus on achieving results while having fun.
- Ability to work well with others or independently.
- Weekday and weekend availability for overnight shifts.
- Frequently bend, twist at the waist, kneel, squat, stand, and walk.
- Occasionally climb and descend ladders.
- Tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
- Reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
- Push, pull, lift, and carry up to 10 pounds frequently and up to 50 pounds or more occasionally, including lifting from ground to overhead.
Responsibilities
- Provide excellent, fast, and friendly guest service and coach team members to do the same.
- Maintain a clean restaurant through cleaning and general housekeeping; assign shift duties and follow up on their completion.
- Direct the team and ensure food is prepared and served in compliance with Brand, Company, and health department regulations.
- Coach team members on food preparation and production management guidelines.
- Ensure product quality, food safety, and operational standards are met.
- Monitor the accuracy of cash, sales, and inventory control records throughout the shift.
- Complete required end-of-shift and end-of-day paperwork and counts.
- Communicate discrepancies to the immediate supervisor.
- Maintain a safe environment for team members and guests by following government laws and safety codes.
- Complete incident reports in accordance with the 5-minute rule policy.
- Demonstrate the Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.
- Perform other duties as assigned; responsibilities may change.
Benefits
- Unlimited tip pooling
- Medical, dental, vision, term life, and AD&D plans
- Flexible spending and health savings accounts for full-time employees
- Paid vacation time off
- Company holidays paid at time and a half
- Matching 401(k)
- Tuition reimbursement
- Stock purchase plan
- Employee discount program
- Discount meal benefit
- Wellness plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
