Restaurant Lead Team Member

Circle K•Baton Rouge, LA

23h

About The Position

The Restaurant Shift Lead directly supervises restaurant operations during a shift, coordinates the work of assigned team members, and maintains Company and Brand operational standards so guests leave satisfied. The role provides and coaches excellent, fast, and friendly guest service; maintains a clean restaurant; directs food preparation and service in accordance with Brand, Company, and health department regulations; and helps ensure product quality, food safety, and operational standards. The Shift Lead monitors cash, sales, and inventory control records, completes required shift and end-of-day paperwork and counts, and reports discrepancies to the immediate supervisor. The role also promotes a safe environment by following laws and safety codes and completes incident reports under the Company’s 5-minute rule policy. The position is part-time and requires weekday and weekend availability. The description notes that other duties may be assigned and that duties may change.

Requirements

Excellent communication skills.
Ability to motivate, coach, and lead team members.
Acts with integrity and keeps commitments.
Positive attitude.
Ability to gain control during stressful situations.
Sense of urgency.
Focus on achieving results while having fun.
Ability to work well with others or independently.
Frequently bend, twist at the waist, kneel, squat, stand, and walk.
Occasionally climb and descend ladders.
Tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
Reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
Push, pull, lift, and carry up to 10 pounds frequently and up to 50+ pounds occasionally, including lifting from ground to overhead.

Responsibilities

Provide excellent guest service in a fast and friendly manner, and coach team members to do the same.
Maintain a clean restaurant through cleaning and general housekeeping; assign shift duties and follow up on completion.
Direct the team and ensure food is prepared and served according to Brand, Company, and health department regulations.
Coach team members on food-preparation guidelines and production management.
Ensure product quality, food safety, and operational standards.
Monitor and ensure the accuracy of cash, sales, and inventory control records during the shift.
Complete required end-of-shift and end-of-day paperwork and counts.
Communicate discrepancies to the immediate supervisor.
Promote a safe environment for team members and guests by following government laws and safety codes.
Complete incident reports according to the 5-minute rule policy.
Demonstrate Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.