Restaurant Lead Team Member

Circle K•Pierson, FL

4d•Onsite

About The Position

The Restaurant Shift Lead directly supervises restaurant operations during a shift, coordinates the work of assigned team members, and maintains Company and Brand operational standards so guests leave satisfied. The role includes providing fast, friendly guest service; coaching team members; maintaining restaurant cleanliness; directing food preparation and service; ensuring product quality, food safety, and operational standards; and monitoring cash, sales, and inventory records. The position also involves completing shift and end-of-day paperwork, reporting discrepancies and incidents, and maintaining a safe environment in accordance with laws and safety codes. The role may include other duties, and its responsibilities may change.

Requirements

Excellent communication skills.
Ability to motivate, coach, and lead team members.
Acts with integrity and keeps commitments.
Positive attitude.
Ability to gain control during stressful situations.
Sense of urgency.
Focus on achieving results while having fun.
Ability to work well with others or independently.
Frequently bend, twist at the waist, kneel, squat, stand, and walk.
Occasionally climb and descend ladders.
Tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
Reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lbs. occasionally, including lifting from ground to overhead.

Responsibilities

Provide excellent guest service in a fast and friendly manner and coach team members to do the same.
Maintain a clean restaurant through cleaning and general housekeeping; assign shift duties and follow up to ensure they are completed.
Direct the team to prepare and serve food according to Brand, Company, and health department regulations.
Coach team members on food preparation and production management guidelines.
Ensure product quality, food safety, and operational standards are met.
Monitor the accuracy of cash, sales, and inventory control records throughout the shift.
Complete required end-of-shift and end-of-day paperwork and counts.
Communicate discrepancies to the immediate supervisor.
Maintain a safe environment for team members and guests by following government laws and safety codes.
Complete reports on incidents according to the 5-minute rule policy.
Demonstrate the Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.