Restaurant Lead Team Member

Circle K•Durham, NC
•Onsite

About The Position

The Restaurant Shift Lead directly supervises restaurant operations during a shift, coordinates the work of assigned team members, and maintains Company and Brand operational standards to ensure guest satisfaction. The role includes coaching team members, maintaining a clean and safe restaurant, overseeing food preparation and service, and monitoring cash, sales, and inventory records. The position may also include other duties, and its responsibilities may change.

Requirements

  • Excellent communication skills.
  • Ability to motivate, coach, and lead team members.
  • Acts with integrity and keeps commitments.
  • Positive attitude.
  • Ability to take control during stressful situations.
  • Sense of urgency.
  • Focus on results while maintaining an enjoyable work environment.
  • Ability to work well with others or independently.
  • Frequently bend, twist at the waist, kneel, squat, stand, and walk; occasionally climb and descend ladders.
  • Ability to tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
  • Ability to reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
  • Ability to push, pull, lift, and carry up to 10 pounds frequently and 50 or more pounds occasionally, including lifting from ground to overhead.

Responsibilities

  • Provide fast, friendly guest service and coach team members to do the same.
  • Maintain a clean restaurant by performing housekeeping duties, assigning shift tasks, and following up to ensure they are completed.
  • Direct the team and ensure food is prepared and served according to Brand, Company, and health department regulations.
  • Coach team members on food preparation and production management guidelines.
  • Ensure product quality, food safety, and operational standards.
  • Monitor cash, sales, and inventory control records throughout the shift; complete required end-of-shift and end-of-day paperwork and counts.
  • Communicate discrepancies to the immediate supervisor.
  • Maintain a safe environment for team members and guests by following government laws and safety codes.
  • Complete incident reports in accordance with the 5-minute rule policy.
  • Demonstrate Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.

Benefits

  • Unlimited tip pooling
  • Medical, dental, vision, term life, and AD&D plans
  • Flexible spending and health savings accounts for full-time employees
  • Vacation paid time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition reimbursement
  • Stock purchase plan
  • Employee discount program
  • Discount meal benefit
  • Wellness plan
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