Restaurant Host

Wichita Country Club•Wichita, KS
•$10 - $12

About The Position

Wichita Country Club is seeking a friendly and professional Host to welcome members and guests and help create a positive first impression. The Host manages reservations, greets guests, and coordinates seating to support a smooth dining experience. This role also assists service staff with table greetings, bussing, beverage refills, and resetting tables.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to multitask and remain composed in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Friendly and approachable demeanor with a strong commitment to guest satisfaction.
  • Ability to stand for extended periods and handle moderate physical activity.

Nice To Haves

  • Previous experience in a host or customer service role is preferred but not required.

Responsibilities

  • Greet guests upon arrival and arrange seating according to reservations and guest preferences.
  • Answer phones and handle reservations, inquiries, and special requests courteously and efficiently.
  • Maintain an organized, up-to-date reservation book or system.
  • Coordinate with service staff to seat guests promptly and accurately.
  • Handle guest complaints or concerns professionally and escalate issues to management when necessary.
  • Keep the waiting area clean, comfortable, and stocked with necessary supplies.
  • Provide information about the menu, specials, and club facilities as needed.
  • Manage guest flow to minimize wait times and support a pleasant dining experience.
  • Set up the floor plan for food service.
  • Assist service staff with table greetings, bussing, beverage refills, and resetting tables.
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