Restaurant Host - Fine Dining (Part Time)

Angel Of The Winds Casino Resort•Arlington, WA

About The Position

The Restaurant Host provides polished, attentive guest service in a fine-dining environment aligned with AAA 4-Diamond standards. The role welcomes and escorts guests, supports seating and wait-list operations, assists with reservations, and helps maintain an organized dining-room flow. The host must maintain knowledge of menu and beverage offerings, respond professionally to guest inquiries, and coordinate with restaurant staff to support a seamless guest experience. The position requires maintaining high standards of cleanliness, sanitation, dress, and personal hygiene. Work may include days, nights, weekends, special events, and holidays as needed.

Requirements

Must be at least 18 years of age.
Exceptional guest service skills.
Ability to maintain professional, courteous, and effective working relationships with all organizational levels and outside business contacts.
Customer-service orientation and excellent verbal and written communication skills.
Ability to multitask and work independently.
Ability to remain calm, polished, and organized in a fast-paced, high-expectation dining environment.
One to three months of related work experience and/or training, or an equivalent combination of education and experience.
Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).
Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12/13 Mixologist Permit.
Ability to receive detailed information through oral and written communication.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects.
Ability to perform repetitive movement daily, with occasional bending and crouching.
Exposure to tobacco smoke on a regular basis.

Nice To Haves

General knowledge of restaurant menus, cocktails, wine, and whiskey offerings.
One to three months of cash-handling experience.

Responsibilities

Greet and interact with guests in a friendly, professional, polished, and attentive manner consistent with AAA 4-Diamond service standards.
Escort guests to restaurant tables and present clean menus.
Assist managers with station planning and dining-room assignments.
Take guest names for waiting lists and communicate wait times accurately.
Handle guest concerns about wait times or reservations calmly and professionally, escalating issues to management when appropriate.
Maintain general knowledge of menus, specials, cocktails, wine, and whiskey offerings.
Respond professionally to guest questions about menu and beverage offerings, directing guests to servers or bartenders for detailed recommendations when needed.
Observe tables and track clean, dirty, and occupied tables to support dining-room flow.
Anticipate guest needs through observation and visual cues and help maintain an elevated dining atmosphere.
Keep the entryway, host stand, menus, and workstations clean, organized, stocked, and sanitary.
Answer phones and assist with reservations professionally and accurately.
Maintain the required dress code and personal hygiene standards.
Follow applicable food safety and sanitation guidelines.
Collaborate with servers, bartenders, leadership, and support staff to maintain seamless service.
Work days, nights, weekends, special events, and holidays as needed.
Perform other duties as assigned.