Host-Fine Dining

Sycuan • El Cajon, CA

10d

About The Position

The Host-Fine Dining greets and seats guests in casino and restaurant areas and supports a welcoming dining experience. The role includes verifying identification when required, managing guest counts and seating through the guest seating program, paging servers and guests, responding to guest requests, and providing information about menus, promotions, and the seating process.

The Host maintains safe, sanitary dining areas and clean, stocked workstations by clearing and wiping tables, resetting tables, disposing of trash, rolling silverware, and folding napkins. The position may also handle point-of-sale cash transactions and related records, balance a money drawer, and report discrepancies. When providing coverage in alcohol venues, the Host follows responsible alcohol-service procedures, including checking identification, monitoring consumption, stopping service at the designated time, and clearing alcoholic containers as required.

Requirements

• County of San Diego Food Handler Card.
• Ability to interact effectively with guests and team members.
• Ability to communicate effectively in English.
• Ability to maintain professionalism and composure.
• Ability to understand and follow verbal directives and written directions.
• Ability to accept constructive criticism.
• Ability to count U.S. currency and make change in a fast-paced environment.
• Ability to recognize counterfeit money.
• Ability to perform simple mathematical calculations.
• Ability to work in a smoking environment.
• Ability to routinely lift and carry 25 pounds.
• Ability to stand and walk for up to 8 hours at a time.
• Ability to bend, stoop, push, and pull.
• Ability to appear for work on time.

Nice To Haves

• High school diploma, High School Certificate of Completion, or GED.
• Guest or hospitality service experience.
• Restaurant server experience.
• Casino experience.
• Six months of cash-handling experience.
• Multilingual ability.

Responsibilities

• Acknowledge and welcome guests entering casino and restaurant areas.
• Verify appropriate age on identification for patrons entering the restaurant.
• Enter guest-count information into the guest seating program, page servers and guests, seat guests, and respond to guest requests.
• Answer guest questions, provide menu and guest-seating-program information, share current promotional contests and giveaways, and provide assistance in a friendly and courteous manner.
• Maintain safe and sanitary dining areas by cleaning surfaces, clearing used plates, cups, and utensils, disposing of trash, wiping tables, and resetting them according to established procedures.
• Keep workstations stocked and clean by rolling silverware, folding napkins, setting tables, and cleaning Host/Hostess stations.
• As needed, enter cash transactions into the point-of-sale system; count currency; record discounts, vouchers, VIP points, and credit cards on cashier drop worksheets; balance the money drawer against the cashier report; and report discrepancies to food services management.
• When covering alcohol venues, follow responsible alcohol beverage service policies, including checking identification when required, monitoring consumption, preventing service to intoxicated guests, stopping service at the designated time, and clearing alcoholic containers at the specified time.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed