Host Person - Fine Dining

Wynn Resorts•Las Vegas, NV

1d•Onsite

About The Position

The Fine Dining Host Person delivers an exceptional first and last impression for guests at a luxury restaurant within Wynn Las Vegas. The role ensures a seamless, refined arrival and seating experience through attentive service, detailed coordination, and personalized guest engagement. The Host Person is the central point of communication for guest flow, reservations, and front-of-house organization while upholding Wynn’s Forbes Five-Star standards and commitment to service excellence. The position involves greeting and engaging guests, coordinating reservations and seating, supporting VIP arrivals and special occasions, communicating with guests and front-of-house teams, addressing guest inquiries and concerns, and maintaining the organization and presentation of the host stand and entry area. The Host Person also follows Wynn grooming, appearance, health, safety, sanitation, and operational standards, and acts as an ambassador for Wynn’s brand, values, and culture.

Requirements

High school diploma or equivalent.
Candidates must be at least 18 years of age.
Exceptional communication and interpersonal skills.
Strong attention to detail and ability to anticipate guest needs.
Ability to manage multiple priorities in a fast-paced, high-expectation environment.
Professional presence with a refined, service-oriented mindset.
Must be able to obtain and maintain required work cards and licenses.
Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

1–2+ years of experience in a fine dining, luxury hospitality, or upscale guest service role.
Experience with reservation systems such as SevenRooms or similar.

Responsibilities

Greet guests with poise, warmth, and professionalism, using eye contact and personalized acknowledgment when possible.
Anticipate guest needs and preferences to provide a tailored, elevated experience.
Maintain a polished, confident presence that reflects the luxury positioning of Wynn restaurants.
Ensure guests’ arrival and departure experiences are seamless, gracious, and memorable.
Manage reservations and guest seating precisely, balancing service pacing with guest expectations.
Coordinate VIP arrivals, special occasions, and high-priority reservations with management and service teams.
Provide accurate wait times and manage waitlists while maintaining guest satisfaction.
Optimize seating flow without compromising the guest experience.
Pay close attention to greeting standards, seating, menu presentation, and guest transitions.
Maintain awareness of the dining room atmosphere, guest mix, pacing, and overall ambiance.
Uphold Forbes Five-Star service standards through attentive, thoughtful, and proactive guest interactions.
Communicate guest preferences, VIP status, and special requests to servers and management.
Maintain clear, constant communication with front-of-house teams to ensure readiness for seated guests.
Relay guest feedback and service opportunities to leadership in real time.
Handle guest inquiries, concerns, and special requests with discretion, urgency, and professionalism.
Coordinate with management to execute service recovery when necessary.
Support special guest needs, including accessibility, celebrations, and customized dining arrangements.
Maintain the cleanliness, organization, and presentation of the host stand and entry area.
Ensure menus, reservation systems, and guest materials are accurate and properly maintained.
Complete opening and closing procedures and follow established operational standards.
Attend pre-shift meetings to stay informed about VIPs, menu updates, and daily priorities.
Adhere to Wynn grooming, appearance, and uniform standards and follow health, safety, and sanitation regulations.
Perform responsibilities in accordance with Wynn policies and departmental procedures.
Act as an ambassador of Wynn’s brand, values, and culture.