Host - Fine Dining

Muckleshoot Casino Resort • Auburn, WA

4d

About The Position

The Host - Fine Dining provides a professional, friendly first impression and supports a smooth, organized guest seating experience at Muckleshoot Casino Resort. The role manages reservations, waitlists, seating charts, and table assignments; escorts guests to tables and presents menus; and coordinates with waitstaff to balance seating and optimize restaurant occupancy. The Host maintains a clean, organized entryway and lobby, keeps waiting guests informed and comfortable, shares information about menu items and promotions, assists with special requests, and handles guest concerns professionally. The position also requires supporting the resort's mission, vision, and values and performing other duties as assigned.

Requirements

• Ability to obtain a Class III B gaming license.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must have or be able to obtain a Washington State Health Card/Food Handlers Permit.
• Must have or be able to obtain a Class 12 Alcohol Permit.

Nice To Haves

• One year of previous experience in a similar role, particularly in fine dining or upscale restaurants, is strongly preferred.

Responsibilities

• Demonstrate MCR's values through excellent guest service and professionalism.
• Practice, support, and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Provide a friendly, professional first impression.
• Handle and confirm reservations efficiently and allocate appropriate tables.
• Escort guests to their tables, present menus, and ensure tables are set with clean tableware and appropriate settings.
• Coordinate with waitstaff to maintain an organized, balanced seating plan and optimize restaurant occupancy.
• Maintain a waitlist, estimate wait times accurately, and update guests about table availability.
• Maintain accurate reservation records and seating charts and keep the reservation system up to date.
• Keep the restaurant entryway and lobby clean and organized and support the comfort of waiting guests.
• Promote special offers, wine selections, and other promotions during seating.
• Provide information about the menu and daily specials, answer guest questions, and assist with special requests such as dietary restrictions.
• Handle guest complaints or issues professionally and resolve them to the best of your ability.
• Perform other duties as assigned.

Benefits

• Competitive salary of $17.13 per hour.
• Discretionary performance bonuses twice a year.
• Company-paid gaming licenses (Class B and Class A).
• Variety of additional voluntary benefits and retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed