Restaurant Host - Fine Dining (Part Time)

Angel Of The Winds Casino Resort•Arlington, WA

About The Position

The Restaurant Host welcomes and assists guests in a fine-dining restaurant, providing polished, attentive service consistent with AAA 4-Diamond standards. The role supports dining-room flow by managing guest seating and wait lists, assisting with station planning, monitoring table status, answering phones, and assisting with reservations. The host maintains knowledge of menu and beverage offerings, responds to guest inquiries, and works with restaurant staff to support an elevated guest experience. The position requires maintaining a clean, organized, and sanitary host stand, entryway, menus, and workstations, as well as following food safety, sanitation, dress-code, and personal-hygiene standards. Work may include days, nights, weekends, special events, and holidays. This is a part-time role in a 24-hour, seven-day-a-week operation.

Requirements

Exceptional guest service skills.
Must be at least 18 years of age.
Ability to maintain professional, courteous, and effective working relationships with people at all levels of the organization and outside business contacts.
Customer-service orientation and excellent verbal and written communication skills.
Ability to multitask and work independently.
Ability to remain calm, polished, and organized in a fast-paced, high-expectation dining environment.
One to three months of related work experience and/or training, or an equivalent combination of education and experience.
Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).
Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12/13 Mixologist Permit.
Ability to receive detailed information through oral and written communication.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects.
Ability to perform repetitive movement daily, with sedentary work and occasional bending and crouching.

Nice To Haves

General knowledge of restaurant menus, cocktails, wine, and whiskey offerings.
One to three months of cash-handling experience.

Responsibilities

Greet and interact with guests in a friendly, professional, polished, and attentive manner consistent with AAA 4-Diamond service standards.
Escort guests to restaurant tables and present clean menus.
Assist managers with organization of station planning and dining-room assignments.
Take guest names for waiting lists and accurately communicate wait times.
Handle guest concerns regarding wait times or reservations calmly and professionally, escalating issues to management when appropriate.
Maintain general knowledge of menus, specials, cocktails, wine, and whiskey offerings.
Respond professionally to guest questions about menu and beverage offerings, directing guests to servers or bartenders for detailed recommendations when needed.
Monitor tables and track clean, dirty, and occupied tables to support dining-room flow.
Observe the overall guest experience and anticipate guest needs through visual cues.
Keep the entryway, host stand, and menus clean, organized, and presentable.
Ensure workstations are stocked, neat, clean, and sanitary.
Answer phones and assist with reservations professionally and accurately.
Maintain the required dress code and personal hygiene standards.
Follow applicable food safety and sanitation guidelines.
Collaborate with servers, bartenders, leadership, and support staff to maintain seamless service.
Work days, nights, weekends, special events, and holidays as needed.
Perform other duties as assigned.