Restaurant Host or Hostess
About The Position
Greet guests, determine party size, and seat them at clean, available tables. Guide guests through the dining rooms and provide assistance as needed. Arrange tables, chairs, and place settings, including organizing seating for groups with special needs. Keep menus clean, current, plentiful, and wrinkle-free, and ensure each guest has the standard place setting. Maintain clean work areas throughout the day and monitor dining rooms for seating availability, service, safety, and guest well-being. Follow company and safety and security policies and procedures, report accidents, injuries, and unsafe conditions to a manager, and complete required safety training and certifications. Maintain a clean, professional uniform and appearance, protect confidential information and company assets, and welcome and acknowledge guests according to company standards. Communicate clearly and professionally, answer telephones using appropriate etiquette, maintain positive working relationships, support team goals, and respond appropriately to employee concerns. Meet quality expectations and standards. The role involves standing, sitting, or walking for extended periods and moving objects weighing up to 10 pounds without assistance. Perform other reasonable duties as requested by supervisors. Preferred qualifications include a high school diploma or GED. No related work experience or supervisory experience is required, and no license or certification is required.
Requirements
- High school diploma or GED equivalent is preferred.
- No related work experience is required.
- No supervisory experience is required.
- No license or certification is required.
- Ability to stand, sit, or walk for an extended period of time.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Nice To Haves
- High school diploma or GED equivalent.
Responsibilities
- Greet and acknowledge guests according to company standards and determine the number of guests in each party.
- Seat guests at clean, available tables and guide them through the dining rooms, providing assistance as needed.
- Move and arrange tables, chairs, and settings, and organize seating for groups with special needs.
- Ensure place settings are appropriate and guests have a napkin, clean silverware, and other standard items.
- Check that menus are current, clean, plentiful, and wrinkle-free.
- Maintain clean work areas throughout the day using clean-as-you-go procedures.
- Monitor dining rooms for seating availability, service, safety, and guest well-being.
- Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to a manager.
- Complete safety training and certifications.
- Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
- Speak clearly and professionally, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
- Ensure adherence to quality expectations and standards.
- Perform other reasonable job duties as requested by supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
