Restaurant General Manager

Waffle House•Springfield, MO

About The Position

The Restaurant General Manager leads the restaurant’s daily production and service operations. The role manages sales and profit projections (P&L), food cost controls, labor budgets, and scheduling. The manager interacts with customers and associates while also overseeing grill production and complying with food safety regulations. The goal is to ensure smooth restaurant operations and pleasant dining experiences for customers.

Requirements

  • Leadership skills and a can-do attitude.
  • Experience working in the restaurant industry.
  • Excellent interpersonal skills.
  • Ability to professionally address customer complaints.

Responsibilities

  • Lead daily restaurant production and service operations.
  • Manage sales and profit projections (P&L).
  • Control food costs.
  • Manage people, including labor budgets and scheduling.
  • Interact with customers and associates.
  • Manage grill production while adhering to food safety regulations.
  • Ensure the restaurant runs smoothly and customers have pleasant dining experiences.
  • Professionally address customer complaints.
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