Restaurant General Manager

Huddle House - Double CSW Restaurants, LLC•Monticello, AR

About The Position

The General Manager is responsible for running a profitable restaurant and ensuring it meets quality-of-service and customer-satisfaction expectations. The role includes creating a positive work environment and dining experience, and coaching, mentoring, and caring for team members. The General Manager also supports Huddle House’s purpose of bringing friends and families together over delicious food served from the heart.

Requirements

High school diploma or GED.
Ability to communicate effectively with hourly associates.
Ability to cover all shifts during the unit’s normal operation.
Previous restaurant experience.
Current ServSafe Certification.

Responsibilities

Meet or exceed budgets while focusing on cost of goods sold and EBITDA.
Manage daily unit paperwork, including sales reports, red book information, shift inventories, and other paperwork needed to ensure profitability.
Maintain high standards of cleanliness and sanitation in the unit.
Complete a monthly unit inspection using the Unit Inspection form in the red book.
Order the food and supplies needed to operate the unit.
Hire and discipline staff members.
Select and develop a staff member to assume the General Manager’s duties when they are out of the unit.
Hold monthly meetings with employees to discuss relevant information that supports the running of the unit.
Build a visible presence in the community by visiting businesses, churches, and civic organizations to drive business and increase sales.
Enforce brand standards, company policies, and procedures.
Ensure new-hire paperwork, timesheets, payroll data, disciplinary actions, and personal data sheets are completed correctly and on time.
Train staff at all levels in unit operations, including POS systems, back-of-house functions, and front-of-house operations.
Notify the District Manager or Vice President of Operations of hurdles to success.