Restaurant General Manager

Huddle House•Monticello, AR

About The Position

The General Manager is responsible for running a profitable restaurant and ensuring it meets quality-of-service and customer-satisfaction standards. The role includes creating a positive work environment and dining experience, and coaching, mentoring, and supporting team members. This franchise is independently owned and operated; applications and hiring decisions are handled by the franchisee.

Requirements

High school diploma or GED.
Ability to communicate effectively with all hourly associates.
Ability to cover all shifts during the unit’s normal operations.
Previous restaurant experience required.
Current ServSafe certification.

Responsibilities

Meet or exceed budgets, focusing on cost of goods sold and EBITDA.
Manage daily unit-level paperwork, including sales reports, red book information, shift inventories, and other paperwork needed to support profitability.
Maintain high standards of cleanliness and sanitation in the unit.
Complete a monthly unit inspection using the Unit Inspection form in the red book.
Order the food and supplies needed to operate the unit each day.
Hire and discipline staff members.
Select and develop a staff member to assume the General Manager’s duties when the manager is out of the unit.
Hold monthly employee meetings to discuss relevant information needed to help run the unit.
Build a visible presence in the community by visiting businesses, churches, and civic organizations to drive business and increase sales.
Enforce brand standards, company policies, and procedures.
Ensure new-hire paperwork, timesheets, payroll data, disciplinary actions, and personal data sheets are completed correctly and on time.
Train staff at all levels in unit operations, including POS systems, back-of-house functions, and front-of-house operations.
Notify the District Manager or Vice President of Operations of obstacles to success.