Restaurant General Manager

Shake Shack • Alabaster, AL

3d

About The Position

Shake Shack is hiring a Restaurant General Manager to lead restaurant operations and create memorable guest experiences. The role involves developing team members, maintaining high standards of hospitality, quality, and safety, and meeting financial and profitability goals. The manager oversees budgets, inventory, payroll, and scheduling; implements company policies and procedures; supports compliance with local and state health and safety codes; and promotes the brand in the local community. The role calls for at least three years of restaurant general management experience in a high-volume, fast-paced environment and a strong focus on coaching, operational excellence, and financial performance.

Requirements

• Minimum of 3 years of restaurant general management experience in a high-volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills, with a focus on coaching and achieving excellence.
• Knowledge of all financial aspects of business operations.
• Minimum of 3 years of P&L responsibilities.
• Willingness to work flexible hours.

Nice To Haves

• Food handler certification.

Responsibilities

• Lead, coach, and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing the budget.
• Maintain high standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies, procedures, and strategies to promote compliance with local and state health and safety codes.
• Manage payroll and scheduling.
• Promote the brand in the local community through word-of-mouth and restaurant events.

Benefits

• Weekly pay
• Performance bonuses
• Shake Shack meal discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
• Medical, dental, and vision insurance
• Employer-paid life and disability insurance
• 401(k) plan with company match
• Paid time off
• Paid parental leave
• Access to Employee Assistance Program on Day 1
• Pre-tax commuter and parking benefits
• Flexible spending and dependent care accounts
• Development and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed