Taco Bell Restaurant General Manager

Pak Foods • Pecos, TX

6d

About The Position

The Restaurant General Manager leads a restaurant team and is responsible for recruiting, training, developing, and motivating employees to deliver exceptional customer experiences. The role builds a positive, inclusive culture and supports team members’ career growth and promotions. It also oversees staffing, restaurant operations, customer issue resolution, financial performance, and the successful implementation of product rollouts. Restaurant General Managers work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half.

Requirements

• Five years of experience in restaurant or retail management, with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficiency with digital tools and platforms.
• Exceptional written, verbal, and interpersonal communication skills.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experience recognizing and motivating teams, with a successful track record in people development.
• Skill in recruiting top talent and training both high- and under-performing employees.
• Adaptability to change and experience supporting change management.
• Ability to adhere to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for Team Members and Shift Leads.
• Develop a comprehensive training plan and mentor Assistant Managers, Shift Leaders, and Team Member Trainers.
• Oversee training and development initiatives.
• Recognize and reward Team Member performance and foster equity, inclusion, and belonging.
• Address and resolve workplace conflicts promptly.
• Engage with customers and resolve issues to ensure a positive experience.
• Schedule staff to optimize customer service.
• Coach the management team on CHAMPS standards.
• Lead product rollout meetings and support successful implementation.
• Analyze financial performance, manage the budget, and develop strategies to maximize profitability without compromising customer experience.
• Monitor competitors and seek to exceed their standards, including in digital presence and loyalty programs.
• Adhere to corporate policies and Occupational Health and Food Safety standards.

Benefits

• Ten hours of a 50-hour workweek are paid at time and a half.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed