Taco Bell General Manager

Taco Bell • Lenexa, KS

4d

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role is responsible for pursuing restaurant profitability through selective recruitment, consistent training, and quality food, while fostering a company culture aligned with DRG’s values.

The General Manager develops and mentors team members, oversees operational and financial performance, makes effective decisions, and serves as a liaison between upper management and the team. The role also reinforces company culture and values, provides ongoing training and feedback, and ensures compliance with company policies, procedures, and local regulations. This position reports to the Area Coach and Director of Operations and averages 45 hours per week, with flexible availability for nights, weekends, and holidays.

Diversified Restaurant Group describes itself as a people-first company. It operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, as well as Arby’s restaurants in Alaska and Nevada, and reports more than 9,000 team members. The posting states that the applicant would apply to Royal City Bell, LLC, a Taco Bell franchisee, which would be the applicant’s employer if hired.

Requirements

• Must be 18 years or older.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with demonstrated leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Maintain a current health card in accordance with local and state requirements.
• Average 45-hour work week with flexible availability, including nights, weekends, and holidays.
• Reliable transportation.
• Must pass a clear criminal background check.

Responsibilities

• Identify, train, and mentor high-potential team members, helping them grow into leaders.
• Oversee restaurant operations, including customer service, restaurant cleanliness, food quality, and financial performance.
• Manage the restaurant’s P&L and take actions to control costs and maximize profitability.
• Make sound and effective decisions and serve as a liaison between upper management and the team while maintaining an open-door policy.
• Conduct ongoing training workshops, provide real-time constructive feedback, and promote continuous learning and growth.
• Reinforce DRG’s culture and values through recognition, inclusivity, and a fun and respectful atmosphere.
• Enforce company policies, procedures, and local regulations.
• Build working relationships with the restaurant team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests while maintaining the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program offering grants for life challenges and financial assistance.
• DRG Savings Marketplace with employee discounts.
• Employee Assistance Program, including counseling services, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program allowing employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED