Taco Bell General Manager

Taco Bell•Ontario, CA

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role is responsible for pursuing maximum restaurant profitability through selective recruitment, consistent training, and quality food, while building a company culture aligned with DRG’s values. The General Manager develops team members, oversees restaurant operations and financial results, makes effective leadership decisions, and acts as a liaison between upper management and the team. The role also reinforces company culture, promotes learning and recognition, and ensures compliance with company policies, procedures, and local regulations. This position averages 45 hours per week and requires flexible availability, including nights, weekends, and holidays.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • At least 2 years of restaurant experience with demonstrated leadership ability.
  • Ability to read, speak, and write in English.
  • Must pass the SERV Safe Certification Course and Exam.
  • Must maintain a current health card in accordance with local and state requirements.
  • Reliable transportation.
  • Must pass a clear criminal background check.
  • Average 45-hour work week with flexible availability for nights, weekends, and holidays.

Responsibilities

  • Identify, train, and mentor high-potential team members, helping them develop leadership skills and excel in their roles.
  • Lead restaurant operations to deliver exceptional customer service, maintain clean restaurants, serve excellent food, and achieve strong financial results.
  • Manage the restaurant’s profit and loss results by controlling costs and maximizing profitability.
  • Make sound and effective decisions, serve as a liaison between upper management and the team, and maintain an open-door policy.
  • Conduct ongoing training workshops, provide constructive feedback in real time, and promote continuous learning and growth.
  • Reinforce DRG’s culture and values through individual and team recognition, inclusivity, and a fun, respectful atmosphere.
  • Enforce company policies, procedures, and local regulations.
  • Build working relationships with the restaurant team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
  • Build rapport and trust with guests while protecting the restaurant’s reputation for quality and service.

Benefits

  • DRG Cares Grant Program: grants to assist employees facing life challenges and provide financial assistance.
  • DRG Savings Marketplace: exclusive access to employee discounts.
  • Employee Assistance Program, including counseling services, legal support, and travel assistance.
  • Live Mas Scholarship Program.
  • Employee Referral Program.
  • Education benefits, including GED reimbursement and free second-language education.
  • DailyPay, a program that allows employees to access their paychecks daily.
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