Taco Bell General Manager

Taco Bell•Blue Springs, MO

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role works to maximize restaurant profitability through selective recruiting, consistent training, and quality food, while fostering a company culture aligned with DRG’s values. The General Manager develops team members and future leaders, oversees operational and financial performance, and serves as a link between upper management and the restaurant team. The role promotes a respectful, inclusive, and engaging workplace, reinforces company values, and ensures compliance with company policies, procedures, and local regulations. This position averages 45 hours per week and requires flexible availability, including nights, weekends, and holidays. It reports to the Area Coach and Director of Operations. The position is with Royal City Bell, LLC, a Taco Bell franchisee; the franchisee is the employer and independently sets wages and benefits.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • At least 2 years of restaurant experience with proven leadership ability.
  • Ability to read, speak, and write in English.
  • Must pass the ServSafe Certification Course and Exam.
  • Maintain a current health card in accordance with local and state requirements.
  • Reliable transportation.
  • Must pass a clear criminal background check.
  • Average 45-hour work week with flexible availability for nights, weekends, and holidays.

Responsibilities

  • Identify, train, mentor, and empower high-potential team members to develop as leaders.
  • Oversee restaurant operations, including customer service, restaurant cleanliness, food quality, and financial performance.
  • Manage the restaurant’s profit and loss and take actions to control costs and maximize profitability.
  • Make sound decisions and serve as a liaison between upper management and the team while maintaining an open-door policy.
  • Conduct ongoing training, provide timely constructive feedback, and encourage continuous learning and growth.
  • Promote DRG’s culture and values through recognition, inclusivity, and a fun and respectful workplace.
  • Enforce company policies, procedures, and local regulations.
  • Build working relationships with the restaurant team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
  • Build trust and rapport with guests and uphold the restaurant’s reputation for quality and service.

Benefits

  • DRG Cares Grant Program providing grants for life challenges and financial assistance.
  • DRG Savings Marketplace with employee discounts.
  • Employee Assistance Program, including counseling services, legal support, and travel assistance.
  • Live Mas Scholarship Program.
  • Employee Referral Program.
  • Education benefits, including GED reimbursement and free second-language education.
  • DailyPay program allowing employees to access paychecks daily.
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