Taco Bell General Manager

Taco Bell • Shawnee, KS

4d

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role is responsible for pursuing maximum restaurant profitability through selective recruiting, consistent training, and quality food, while creating a company culture aligned with DRG’s values.

The General Manager builds and develops team members, oversees restaurant operations and financial performance, makes effective decisions, and serves as a liaison between upper management and the team. The role also reinforces company culture and values, supports continuous learning, and ensures compliance with company policies, procedures, and local regulations.

The position requires an average 45-hour work week and flexible availability, including nights, weekends, and holidays. The General Manager reports to the Area Coach and Director of Operations. The role is with Royal City Bell, LLC, a Taco Bell franchisee; if hired, the franchisee is the employee’s employer.

Requirements

• Must be 18 years or older.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with proven leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Must maintain a current health card in accordance with local and state requirements.
• Average 45-hour work week with flexible availability for nights, weekends, and holidays.
• Reliable transportation.
• Must pass a clear criminal background check.

Responsibilities

• Identify, train, and mentor high-potential team members, empowering them to become leaders.
• Pursue world-class restaurant operations, including exceptional customer service, clean restaurants, excellent food, and strong financial performance.
• Manage the restaurant’s P&L and take actions to control costs and maximize profitability.
• Make sound and effective decisions and serve as a liaison between upper management and the team while maintaining an open-door policy.
• Conduct ongoing training workshops, give constructive feedback in real time, and encourage continuous learning and growth.
• Reinforce DRG’s culture and values through recognition, inclusivity, and a fun and respectful atmosphere.
• Enforce compliance with company policies, procedures, and local regulations.
• Build strong working relationships with the team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests while maintaining the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program offering grants for life challenges and financial assistance.
• DRG Savings Marketplace with discounts for DRG employees.
• Employee Assistance Program, including counseling services, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program allowing employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED