Restaurant General Manager

Shake Shack•Temecula, CA

About The Position

Shake Shack is seeking a Restaurant General Manager to lead restaurant operations and develop team members while delivering high standards of hospitality. The role includes managing inventory, quality, safety, budgets, payroll, and scheduling; achieving financial and profitability goals; and promoting the brand in the local community. The manager implements company policies and procedures and supports compliance with local and state health and safety codes. The position calls for at least three years of restaurant general management experience in a high-volume, fast-paced environment, including at least three years of P&L responsibilities. Food handler certification is preferred. Shake Shack offers a collaborative, inclusive work environment with mentorship, training, and opportunities for development and growth.

Requirements

  • Minimum 3 years of Restaurant General Management experience in a high-volume, fast-paced environment.
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
  • Ability to learn and train others on all aspects of Shack operations.
  • Demonstrated ability to champion hospitality and motivate team members.
  • Strong leadership skills focused on coaching and achieving excellence.
  • Knowledge of all financial aspects of business operations.
  • Minimum 3 years of P&L responsibilities.
  • Willingness to work flexible hours.

Nice To Haves

  • Food handler certification.

Responsibilities

  • Lead, coach, and develop team members.
  • Manage inventory, quality, and safety protocols.
  • Meet and exceed financial and profitability goals by managing the budget.
  • Maintain high standards of excellence and hospitality.
  • Drive sales and profits while developing people.
  • Implement company policies, procedures, and strategies to promote effective compliance with local and state health and safety codes.
  • Manage payroll and scheduling.
  • Promote the brand in the local community through word-of-mouth and restaurant events.

Benefits

  • Weekly pay and performance bonuses.
  • Shake Shack meal discounts.
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
  • Medical, dental, and vision insurance.
  • Employer-paid life and disability insurance.
  • 401(k) plan with company match.
  • Paid time off.
  • Paid parental leave.
  • Access to Employee Assistance Program on Day 1.
  • Pre-tax commuter and parking benefits.
  • Flexible spending and dependent care accounts.
  • Development and growth opportunities.
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