About The Position

The Restaurant Bartender takes orders, prepares, and serves alcoholic and non-alcoholic beverages, as well as light meals, to guests in a courteous, professional, and efficient manner according to hotel specifications. The role includes maintaining adequate stock and supplies, monitoring inventory, properly handling and storing beverage and food products, keeping the bar and surrounding areas clean, and delivering exceptional guest service. The bartender supports daily Food and Beverage Department operations by following hotel, Shaner, and franchise procedures and maintaining food and beverage safety and quality standards. The role requires prompt, professional resolution of guest concerns and complaints, effective communication with managers, supervisors, and fellow associates, and maintaining the cleanliness, organization, and sanitation of the outlet and its equipment. Other duties may be assigned. The position requires a flexible schedule, including weekends, holidays, and varied shifts.

Requirements

  • Must meet the minimum state age requirement for serving alcoholic beverages.
  • Ability to read and interpret safety rules, operating instructions, and procedural manuals.
  • Ability to communicate effectively and professionally with guests, management, and co-workers.
  • Ability to perform basic mathematical calculations accurately and handle financial transactions.
  • Familiarity with food and beverage cost controls, inventory management, and responsible alcohol service.
  • Flexible availability to work weekends, holidays, and varied shifts.

Nice To Haves

  • At least one year of experience in the restaurant, bar, or Food and Beverage industry.
  • High school diploma or equivalent; some college education is a plus.
  • ServSafe certification and/or food safety training.
  • Alcohol awareness training, such as TIPS, where applicable.
  • Bilingual English/Spanish skills.
  • Knowledge of local activities, attractions, and points of interest for hotel guests.

Responsibilities

  • Take guest orders and prepare and serve alcoholic and non-alcoholic beverages and light meals in accordance with hotel specifications.
  • Maintain adequate stock and supplies and monitor inventory.
  • Ensure proper handling and storage of beverages and food products.
  • Maintain cleanliness, organization, and sanitation of the bar, outlet, surrounding areas, and equipment.
  • Follow daily operational procedures and established departmental standards for safe and efficient operations.
  • Maintain food and beverage safety and quality standards in accordance with hotel, Shaner, and franchise specifications.
  • Respond to and resolve guest concerns and complaints promptly and professionally.
  • Communicate effectively with the General Manager, Department Managers, Supervisors, and fellow associates.
  • Provide exceptional guest service and support a positive guest experience.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Paid time off
  • 8 paid holidays
  • Marriott hotel discounts
  • Two complimentary night hotel stays per year at any Shaner Hotel property, based on availability
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