Guest Room Attendant | Inn at Bellefield Hyde Park
About The Position
Shaner Hotels is hiring a dependable, detail-oriented Guest Room Attendant to clean and service guest rooms and assigned public areas at the Inn at Bellefield in Hyde Park, New York. The role follows Shaner Hotels and franchise brand standards and helps provide guests with a safe, comfortable, and welcoming environment. The ideal candidate takes pride in cleanliness, works efficiently in a fast-paced setting, and delivers attentive hospitality. The attendant cleans assigned rooms, prioritizes stayover, checkout, and VIP rooms according to operational needs, inspects rooms for proper presentation and supplies, and responds courteously to guest requests. The role also includes reporting maintenance or safety concerns, safeguarding guest privacy and property, handling cleaning chemicals and equipment safely, and keeping housekeeping carts and supplies clean and stocked. Attendants complete deep-cleaning and seasonal assignments and may help clean public areas or perform other housekeeping duties. Schedules may vary and include weekends and holidays as business needs require. The Inn at Bellefield is a 137-suite hotel in New York's Hudson River Valley, with guest accommodations, dining and social spaces, a fitness center, and meeting and event facilities. Shaner Hotels describes its organization as offering opportunities for professional growth across its hospitality operations.
Requirements
- At least one year of professional cleaning experience.
- Ability to communicate effectively with guests, management, and fellow associates.
- Knowledge of proper chemical handling, cleaning products, and housekeeping equipment.
- Ability to work independently while maintaining productivity and quality standards.
- Strong attention to detail and commitment to cleanliness and organization.
- Ability to prioritize work assignments and meet productivity expectations in a fast-paced environment.
- Ability to lift, push, pull, bend, kneel, and stand for extended periods throughout the workday.
- Commitment to exceptional guest service and a positive, professional attitude.
Nice To Haves
- Previous hotel housekeeping experience is preferred.
- Bilingual English/Spanish is a plus.
- Knowledge of local attractions and area information is beneficial when assisting guests.
Responsibilities
- Clean and service assigned guest rooms according to hotel and franchise brand standards.
- Prioritize room assignments based on operational needs, including stayover, checkout, and VIP rooms.
- Maintain quality, cleanliness, and organization throughout daily assignments.
- Follow hotel safety policies, housekeeping procedures, security protocols, and company standards.
- Inspect guest rooms to ensure amenities, linens, and supplies are properly stocked and presented.
- Respond promptly and courteously to guest requests and concerns, escalating issues when appropriate.
- Report maintenance deficiencies, safety hazards, and damaged items to the appropriate department in a timely manner.
- Protect the confidentiality, privacy, and security of guest rooms and guest property.
- Handle, store, and use cleaning chemicals and equipment according to safety guidelines.
- Clean and restock housekeeping carts and supplies at the end of each shift.
- Complete scheduled deep-cleaning projects and seasonal cleaning assignments.
- Assist with cleaning public areas and other housekeeping responsibilities as needed.
- Work a flexible schedule that may include weekends, holidays, and varied shifts as business needs require.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
