Servers | Inn at Bellefield

Shaner Hotels • Hyde Park, NY

3d

About The Position

The Restaurant Server takes food and beverage orders, delivers food and alcoholic and non-alcoholic beverages to guest tables, and provides courteous, professional, and efficient service in accordance with hotel specifications. The role includes accurately entering orders, ensuring order accuracy and timely delivery, processing guest payments, maintaining the cleanliness and organization of the restaurant and service areas, and helping maintain restaurant equipment.

Servers ensure compliance with daily Food and Beverage Department procedures and maintain food and beverage safety and quality standards in accordance with hotel, Shaner, and franchise specifications. They communicate effectively with management, supervisors, and fellow associates. The position requires a flexible schedule, including weekends, holidays, and varied shifts. Other duties may be assigned.

Requirements

• Minimum of one year of experience in a similar position or customer service role dealing with the public is preferred.
• Must meet the minimum state age requirement for serving alcoholic beverages.
• Ability to communicate effectively and professionally with guests, management, and co-workers.
• Ability to accurately perform basic mathematical calculations and process guest payments.
• Strong customer service, communication, and organizational skills.

Nice To Haves

• High school diploma or equivalent preferred; some college education is a plus.
• ServSafe certification and/or food safety training preferred or required as applicable.
• Alcohol awareness training, such as TIPS, preferred or required as applicable.
• Bilingual English/Spanish skills are a plus.
• Knowledge of local activities, attractions, and points of interest appropriate for hotel guests.

Responsibilities

• Take food and beverage orders and enter them accurately.
• Deliver food and alcoholic and non-alcoholic beverages to guest tables.
• Provide courteous, professional, and efficient service in accordance with hotel specifications.
• Ensure orders are accurate and delivered in a timely manner.
• Process guest payments.
• Maintain cleanliness and organization of the restaurant and service areas.
• Assist with upkeep of restaurant equipment.
• Complete daily operational procedures within the Food and Beverage Department.
• Maintain food and beverage safety and quality standards in accordance with hotel, Shaner, and franchise specifications.
• Communicate effectively with the General Manager, Department Managers, Supervisors, and fellow associates.
• Perform other duties as assigned.

Benefits

• Health insurance
• Paid time off
• 8 paid holidays
• Marriott hotel discounts
• Two complimentary night hotel stays per year at any Shaner Hotel property, based on availability

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED