Restaurant & Bar Assistant Manager

Four Seasons Hotels and Resorts • Minneapolis, MN

9d • $65,000 - $70,000 • Onsite

About The Position

The Restaurant & Bar Assistant Manager plans, organizes, controls, and directs employee work at the hotel’s Mara Restaurant and Bar Mara while ensuring guest satisfaction. The role leads outlet operations and staff, supports an attentive and distinctive dining experience for breakfast, lunch, and dinner, and helps maintain the restaurant’s service and cultural standards. The position requires eight-to-ten-hour shifts, with scheduled days and work hours varying based on business needs.

Requirements

• A college degree specializing in hotel/restaurant management or equivalent experience is required.
• One to two years of previous experience in a Food & Beverage assistant manager or department head position.
• Working knowledge of division operations and Four Seasons cultural and core standards, policies, and standard operating procedures.
• Knowledge of food and beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Ability to operate computer equipment and other food and beverage computer systems.
• Reading, writing, and oral proficiency in English.
• Authorization to work in the United States is required unless the candidate is currently in a managerial role with another Four Seasons location.

Nice To Haves

• Current Four Seasons managers may qualify for L-1 visa sponsorship.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline employees in Mara Restaurant and Bar Mara to ensure established cultural and core standards are met.
• Plan and oversee daily outlet operations and activities.
• Be visible in the operation, recognize employees, promote good public relations, and handle guest, client, and group-contact complaints, concerns, and special requests.
• Describe and ensure the quality of food items, ingredients, and preparation methods, and provide expert knowledge of wine and spirits.
• Control labor and operating expenses through scheduling, budgeting, purchasing decisions, inventory control, and cash control.
• Observe the physical condition of outlet facilities and equipment and recommend corrections and improvements as needed.
• Develop and maintain an elegantly appointed environment and a staff dedicated to providing attentive, distinctive service.
• Control reservations, seating patterns, and turnover while maintaining service standards.
• Participate in employee performance evaluations.
• Perform other tasks or projects assigned by the Hotel Manager, Mara General Manager, and Executive Leadership Team.

Benefits

• No-cost medical plan option, dental, vision, and life insurance with a 30-day waiting period.
• 401(k) Retirement Plan.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons Hotels and Resorts.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager