Restaurant Service Assistant - Mermaid Bar
About The Position
The Restaurant Service Assistant maintains dining-room setup and supports food and beverage service in accordance with Neiman Marcus’s high service standards. The role includes maintaining tables, delivering food and beverages, replenishing service areas, and assisting kitchen and waitstaff with guest and operational needs. The assistant also cleans and maintains the restaurant and workstation, participates in pre-shift meetings, and completes assigned shift and recurring duties. The position requires appropriate hygiene and presentation, readiness with necessary supplies and equipment, and a flexible schedule that includes evenings, weekends, and holidays.
Requirements
- Experience serving food and beverages and following proper table-service guidelines.
- Ability to work autonomously.
- Motivated and results-driven.
- Knowledge of proper placement of china, glassware, and flatware for table settings.
- Thorough knowledge of order of service and proper placement of table settings, food, and beverages as indicated by kitchen tickets and the guidebook.
- Thorough knowledge of food, including preparation and culinary terminology.
- Ability to interact graciously with the public and handle multiple duties at the same time.
- Exceptional customer-service and problem-solving skills.
- A “win together” mentality.
- Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
- Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Nice To Haves
- High school diploma or GED preferred.
Responsibilities
- Maintain dining-room tables by clearing and resetting them.
- Deliver popovers and butter, pour water, and deliver food and beverages to guests according to kitchen tickets.
- Maintain bus stations and beverage areas.
- Learn table numbers and dining-area sections.
- Assist kitchen and service staff with guest requests, plate restocking, to-go orders, and expediter-station setup.
- Assist waitstaff with service needs, including refilling beverages and running food from the kitchen to the dining room.
- Set up the dining room with items such as coffee, iced tea, and ice.
- Restock glasses, flatware, and linens.
- Participate in daily pre-shift meetings.
- Complete pre-shift, post-shift, daily, and weekly duties assigned by a supervisor.
- Lift and move objects such as tables, chairs, and highchairs.
- Clean and maintain the restaurant and workstation.
- Maintain hygiene and professional appearance standards, including clean clothing and shoes and hair and nails maintained to avoid food-contamination risks.
- Report to the work area appropriately dressed and prepared with necessary supplies and equipment.
Benefits
- Comprehensive benefits package for eligible full-time employees, including medical, vision, and dental coverage.
- Employee discount.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) retirement plan.
- Basic life insurance.
- Supplemental life insurance.
- Disability insurance.
- Additional voluntary benefits, such as critical illness, hospital, and accident insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
