Seasonal Restaurant Waitstaff - Mermaid Bar
About The Position
The Restaurant Server is the face of the Saks Global dining experience, providing warm, sophisticated hospitality and attentive table service. The role requires strong menu knowledge, graceful multitasking, and the ability to deliver a premium dining experience aligned with luxury brand standards. The server manages table pacing, describes dishes and daily specials, addresses dietary restrictions, and uses foundational knowledge of wine, beer, and spirits to recommend pairings and provide technical beverage service. The role also includes completing assigned side work, setting tables according to brand guidelines and kitchen tickets, maintaining clean and sanitized work areas, and helping move dining-room furniture or service objects when needed. The server accurately processes guest transactions using the POS system, participates in pre-shift meetings, and maintains professional grooming and uniform standards. They are expected to arrive prepared and on time, record work hours accurately, coordinate meal breaks and shift changes, and submit time-off requests proactively. This is a seasonal restaurant waitstaff position at the Mermaid Bar.
Requirements
- High school diploma or GED preferred.
- Proven experience in a high-end, premium, or upscale food and beverage environment following strict table-service guidelines.
- Thorough knowledge of upscale order-of-service guidelines, fine-dining table setups, and common culinary and beverage terminology.
- Exceptional customer service and problem-solving skills, with the ability to interact graciously with premium clientele.
- Self-motivated, highly organized, detail-oriented, and collaborative.
- Physical stamina to stand, walk, bend, and climb stairs for extended periods, and lift and carry up to 35 pounds.
- Willingness to work a flexible schedule that includes evenings, weekends, and holidays.
- Ability to meet the scheduling, timekeeping, uniform, and grooming standards described for the position.
Nice To Haves
- High school diploma or GED.
Responsibilities
- Manage table pacing and interact with guests attentively, professionally, and graciously.
- Use knowledge of menu items, ingredients, preparation methods, and culinary terminology to describe dishes and daily specials and handle dietary restrictions.
- Use knowledge of premium wine, beer, and spirits to recommend pairings and perform beverage service procedures.
- Complete assigned pre-shift, post-shift, daily, and weekly side-work duties.
- Set tables according to brand guidelines and the correct order of service, using the appropriate china, glassware, and flatware for kitchen tickets.
- Clean, sanitize, and maintain server workstations and dining areas.
- Assist with dining-room setup by safely moving or lifting objects such as tables, chairs, and highchairs.
- Follow accounting procedures and accurately manage split checks and authorized payment methods in the POS system.
- Participate in daily pre-shift meetings covering daily covers, VIP reservations, and culinary updates.
- Maintain personal hygiene, a clean and pressed uniform, and professionally groomed hair and nails.
- Arrive on time, dressed in uniform, and prepared with the tools needed for daily duties.
- Accurately punch in and out, coordinate meal breaks with the floor team, follow procedures for schedule changes, and coordinate time-off requests with management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
