The Assistant General Manager (AGM) is the restaurant’s operations leader, focused on profitability, guest service, people development, and operations management. The AGM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. Operating under the RGM’s direction, the AGM directly manages a team of Hourly Shift Coordinators and Team Members, totaling 20–45 employees. The AGM oversees inventory, restaurant assets, facility and equipment maintenance, and cash-control and security procedures. The role also supports guest service, develops team members through coaching and feedback, and directs restaurant operations to meet speed-of-service, operational, and brand standards. The AGM performs Hourly Shift Coordinator duties when necessary.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED