Assistant Restaurant Manager

CEC Entertainment•Racine, WI

10d

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead a team focused on making sure every guest leaves happy. This is a high-energy management role involving staff leadership, daily operations, sales, guest service, and restaurant standards. The manager takes ownership of an Area of Impact and rotates through the Kitchen, Sales, Showroom, and Gameroom areas over time. Responsibilities in the Kitchen include product ordering, food safety, scheduling, cleanliness, and preparing pizza dough and menu items. The Sales area includes oversight of the Cashier, Salad Bar, and Gift Shop, sales results and upselling, merchandise inventory and profitability, and Salad Bar quality and preparation. The Showroom area involves planning and executing birthday parties, maximizing bookings and guest satisfaction, and optimizing seating. In the Gameroom, the manager partners with the Technical Manager to maintain games and equipment, minimize downtime, analyze game-play and ticket-payout data, and keep the area guest-ready. The position requires working 40 hours per week, a high-school diploma or GED, and at least one year of experience managing people (preferably in food service) or at least six months of experience as an Opening Coordinator. Applicants must be at least 21, subject to the stated local-law exception with RVP approval. The work involves physical activity and exposure to flashing lights, moving mechanical parts, loud noise, and wet, humid, hot, or cold conditions.

Requirements

Must be able to work 40 hours per week.
High-school diploma or GED required.
Must be at least 21 years old, except that RVP approval may permit hiring at the age allowed by local law for selling, ringing up, checking identification, and serving alcohol.
At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
Able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Skills sought: coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

Make daily decisions regarding time management, staff scheduling, cleanliness, and product and guest-service standards.
Recruit, train, develop, and motivate the team to meet company and guest expectations, build sales, and maximize profits.
Coach and inspire employees to deliver outstanding guest service and maintain a safe, clean, well-run environment.
Apply cost-control procedures and manage inventory, financials, and labor.
Take ownership of an Area of Impact and rotate through the Kitchen, Sales, Showroom, and Gameroom areas.
In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; prepare pizza dough and cook pizza and other menu items.
In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales, upselling, and suggestive selling; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and proper preparation.
In the Showroom, plan and lead birthday parties, maximize bookings and guest satisfaction, and optimize seating.
In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment and minimize downtime; analyze game-play data and ticket payouts; and keep the area clean and guest-ready.

Benefits

Telemedicine access.
Early wage access, including the employer’s “Work Today, Get Paid Tomorrow” program.
401(k) retirement plan.
Employee meal discounts.
Employee Assistance Program (EAP).
Tuition savings and scholarships.
Financial relief resources.
Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Eligible full-time employees averaging 29.5 or more hours per week may receive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.