Assistant Restaurant Manager

Primanti Bros.•Hershey, PA

About The Position

Assistant Restaurant Managers work under the supervision of the General Manager and are responsible for the day-to-day operations of their restaurant. They direct restaurant operations to ensure compliance with brand and health and safety standards, as well as acceptable financial performance. The role includes administrative and financial duties, recruiting and developing team members, resolving guest concerns, maintaining the facility, and supporting marketing efforts. Managers may also perform Service Assistant, Line Cook, Server, or Bartender duties when needed.

Requirements

Ability to read and write English.
Ability to communicate verbally and respond clearly to guests and team members.
Ability to stand and walk for 100% of a shift.
Ability to reach, bend, stoop, and wipe frequently.
Ability to lift and carry up to 50 pounds up to 20 times per shift, and place items on high shelves and in a walk-in cooler or freezer.
Ability to work frequently in a damp, hot work environment and with an open flame.
Ability to use sharp knives and utensils; may use slicers or other kitchen machinery.
Ability to hold items such as knives and pans for extended periods, with up to 5 pounds of weight.

Responsibilities

Assist with administrative duties, including ordering, receiving, inventory, scheduling, and vendor invoice management.
Source, interview, and hire candidates; train team members in their positions; delegate and provide direction; and evaluate, counsel, or discipline team members as needed.
Oversee daily financial responsibilities, including cash handling, daily deposits, and authorization of comps and voids.
Investigate and resolve food quality and service complaints.
Oversee cleaning and maintenance of equipment and facilities to ensure compliance with health and safety regulations.
Assist with marketing strategy and implement advertising and promotional campaigns to increase business.
Model the organization’s desired culture and philosophies, lead by example, and foster mentoring relationships.
Provide performance feedback and reviews, and support team members’ professional development.
Work effectively with the management team and team members, using initiative, judgment, and discretion to organize work and achieve goals and objectives.
Resolve guest complaints.
Operate a computer and associated hardware and systems, including MS Office, the internet, and LMS.
Perform Service Assistant, Line Cook, Server, or Bartender duties when needed.
Assist with other duties as needed, directed, or requested by a supervisor.