Restaurant Assistant Manager

Hoogland Restaurant Group • Independence, MO

10d

About The Position

As the Assistant Manager, you will lead and develop people to deliver outstanding product quality and customer service, build sales, and control restaurant costs. The role supports the restaurant manager and helps maintain a high-performing operation, with opportunities to grow within the company.

Requirements

• Ability to lead up to 20 team members.

Nice To Haves

• One year of restaurant experience and/or management experience is preferred.

Responsibilities

• Demonstrate and reinforce Marco’s leadership behaviors and values.
• Promote the company culture and philosophies to attract, retain, and develop team members.
• Contribute to hiring, retaining, and developing team members.
• Train team members on company processes, customer service, and updated policies and procedures.
• Assist the manager with human resources tasks, including scheduling, performance feedback, and communication.
• Maintain standards for product quality, service speed and quality, cleanliness, and sanitation.
• Ensure appropriate inventory par levels and ordering processes are in place.
• Provide excellent customer service and respond to complaints as needed.
• Assist with marketing events and promotions to increase store sales.
• Monitor weekly KPIs and develop plans to achieve goals.
• Ensure the store and exterior property are maintained.
• Follow security and verification procedures when handling deposits and the contents of the safe.
• Manage P&L line items to reduce waste and ensure store profitability.

Benefits

• Competitive compensation and benefits.
• Opportunities to grow with the company and advance in management.
• Medical, dental, and vision insurance.
• Company-paid life insurance.
• Paid time off.
• 401(k) with a 50% company match.
• Employee meal plan offering a free pizza or sub sandwich.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed