Assistant Restaurant Manager
About The Position
As an Assistant Coach (Assistant General Manager), you support the store as a leader, strategist, and mentor. You inspire the team, drive operational excellence, and deliver exceptional guest experiences, using data-driven insights to help build healthier communities through real food. This is a hands-on leadership role. You mentor team members to become future leaders, partner with the Head Coach to set goals and track performance, and use data-driven insights to address challenges and ensure exceptional guest experiences. Additional supervisory tasks may be assigned as necessary. The role also performs all essential functions outlined for the Shift Leader, including duties from the Kitchen Lead and Team Member roles.
Requirements
- At least 2 years in a restaurant management or supervisory role.
- Experience managing and developing 6 or more team members per shift.
- Food Handler or ServSafe certification.
- Available to work a minimum of 30 hours per week.
- At least 18 years of age.
- Authorized to work in the United States.
- Meet the physical requirements for all roles within the career path, including Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.
Nice To Haves
- Experience in fast-casual restaurant chains.
- Hands-on experience with local, organic, and sustainable products.
- Familiarity with technology tools and systems used in operations and scheduling.
- Proven leadership experience, strong problem-solving skills, and confidence making decisions under pressure.
- Excellent communication skills and the ability to foster a positive team culture, mentor employees, and deliver exceptional guest experiences.
- Strong organization and reliability, with multitasking experience in scheduling, coaching, and performance oversight.
Responsibilities
- Partner with the Head Coach on hiring, onboarding, and training, while fostering a culture of trust and recognition.
- Anticipate operational needs and adjust team deployment to support smooth operations.
- Provide hands-on coaching, step in during peak times or staffing gaps, and ensure clear communication for consistent execution.
- Uphold food safety, cleanliness, and equipment-maintenance standards by inspecting food quality, checking temperatures, and ensuring compliance.
- Partner with the Head Coach to promptly resolve facility, supply, and quality issues while supporting team member safety and strong audit performance.
- Ensure a clean, hospitable, brand-aligned guest journey by upholding SWEET standards and acting on guest experience metrics.
- Make timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.
- Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement short- and long-term strategies using Ops Dashboard insights.
- Support daily operations, troubleshoot systems issues, prioritize tasks, and ensure effective team deployment and use of systems.
- Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles.
- Complete additional supervisory tasks as assigned.
Benefits
- Competitive base salary with 15% bonus potential.
- Medical, dental, and vision insurance plans.
- Paid vacation and wellness time.
- 401(k) program.
- Paid family leave.
- Complimentary greens.
- Free Sweetgreen swag.
- Career development opportunities, personally and professionally.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
