Assistant Manager - Restaurant

Love's Travel Stops & Country Stores•Joplin, MO

About The Position

The Restaurant Assistant Manager helps ensure the smooth and efficient operation of the restaurant. The role assists with leading staff, managing processes, and executing strategies to improve sales and customer satisfaction. Responsibilities include maintaining a safe, clean, and well-kept facility; supporting food safety; managing ordering, stocking, inventory, and food preparation; assisting the Restaurant Manager with tasks, scheduling, cash integrity, reporting, and talent acquisition; and helping the team fulfill customer orders promptly. The position also involves understanding financial reporting, analyzing profit-and-loss statements, and acting on opportunities to improve results. The role requires availability across varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays, as well as regular physical activity and frequent lifting or moving of items over 75 pounds.

Requirements

At least 1 year of restaurant management experience.
At least 1 year managing operations with annual sales volume of $1 million or more.
At least 1 year affecting and deciphering budgets and profit-and-loss statements.
At least 1 year supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Valid driver’s license.
Ability to successfully complete a pre-employment background check and drug screening.
Ability to work varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Excellent communication and interpersonal skills with a focus on customer satisfaction.
Strong customer service, rapport-building, and sales skills.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to perform regular talking and hearing, standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing, and frequent lifting or moving of items over 75 pounds.
Specific vision abilities are required.

Responsibilities

Ensure the facility is safe, clean, and well maintained through facilities and equipment maintenance and adherence to food safety procedures.
Drive sales through efficient ordering, stocking, inventory management, and food preparation.
Assist the Restaurant Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Work with the team to prepare and package customer orders promptly to meet customer service expectations.
Analyze profit-and-loss statements and act on opportunities to improve results.
Collaborate with the Restaurant Manager on talent acquisition.
Help manage restaurant operations and employee-vehicle deployment to support customer satisfaction.