Restaurant and Operations Manager

Dave & Buster's Inc.•Nashville, TN

8d•$55,311 - $65,072

About The Position

The Restaurant and Operations Manager provides overall leadership, supervision, and direction for strategic initiatives and operating standards to positively impact business results and exceed guest expectations. The role oversees all aspects of the business, from small details to the broader operation, in a fast-paced restaurant and entertainment environment. The position involves managing an average of 50-hour workweeks and being able to handle high-volume days while walking approximately five miles per shift.

Requirements

Must be at least 21 years of age.
At least 2 years of restaurant or hospitality experience.
Proficient in managing cost of goods sold and labor.
Ability to lead a team in creating a memorable guest experience.
Demonstrated leadership capabilities.
Ability to work weekends, nights, and holidays.
Comfort working in a fast-paced, noisy environment with distracting conditions.
Able to handle high-volume days, walk approximately five miles per shift, and work an average of 50 hours per week.

Responsibilities

Develop and lead hourly team members to exceed guest expectations.
Demonstrate proactive leadership by promoting positive staff and guest experiences through personal interactions.
Work with guest-service-focused team members on recruiting, hiring, coaching, training, and continued professional development.
Model the company’s core values and lead others to do the same.
Collaborate with the management team to achieve high-quality and timely results.
Manage cost of goods sold and labor.