Restaurant and Operations Manager

Dave & Buster's•Orlando, FL

13d•$58,629 - $68,976

About The Position

The Restaurant and Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. This role oversees all aspects of the business, from minor details to the big picture, in a fast-paced restaurant and entertainment environment. The position involves managing demanding operating days, walking approximately five miles per shift, and working an average of 50 hours per week.

Requirements

Must be at least 21 years of age.
At least 2 years of restaurant or hospitality experience.
Proficiency in managing cost of goods sold and labor.
Ability to lead a team in creating a memorable guest experience.
Demonstrated leadership capabilities.
Ability to work weekends, nights, and holidays.
Comfort working in a fast-paced, noisy environment with distracting conditions.
Ability to handle 100K days, walk approximately five miles per shift, and work an average of 50 hours per week.

Responsibilities

Develop and lead hourly team members to exceed guest expectations.
Promote positive staff and guest experiences through proactive leadership and personal interactions.
Recruit, hire, coach, and train guest-service-focused team members, and support their ongoing professional development.
Model and promote the company’s core values.
Collaborate with the management team to achieve high-quality and timely results.
Manage cost of goods sold and labor.

Benefits

Competitive salary.
Quarterly bonus program.
Health insurance.
Dental insurance.
Vision insurance.
Long- and short-term disability coverage.
Employee Assistance Program.
Buster’s Legacy Fund, which supports team members during difficult times.
401(k) matching plan.
Free food.
Free gameplay.
Large leadership team with multiple managers per shift.
Fun work environment.
Career growth opportunities across Dave & Buster’s and Main Event Entertainment.