Resort Banquet Server

Sycuan•El Cajon, CA

About The Position

The Resort Banquet Server provides service to guests by delivering food and drinks. The role includes preparing banquet rooms and equipment according to event orders, welcoming guests, serving food and beverages, and coordinating meal adjustments and delivery timing with banquet and kitchen staff. The server follows responsible alcohol-service procedures, responds to guest requests, and helps maintain clean, safe, and well-stocked banquet areas.

Requirements

  • Current food handlers card.
  • 6 months of food server experience.
  • Must be 21 years of age.
  • Ability to interact effectively with team members and guests.
  • Ability to communicate effectively in English.
  • Ability to maintain professionalism and composure.
  • Ability to understand verbal directives and written instructions.
  • Ability to accept constructive criticism.
  • Ability to stand and walk for up to 8 hours at a time.
  • Ability to carry a large serving tray and tray jacks.
  • Ability to bend, stoop, push, and pull.
  • Ability to appear for work on time.
  • Ability to routinely lift and carry 35 pounds.

Nice To Haves

  • Guest or hospitality service experience.
  • Cocktail serving experience.
  • Fine dining server experience.
  • Multilingual.

Responsibilities

  • Review banquet event orders and verify that rooms, audiovisual equipment, lighting, microphones, sound, and room temperature are set as requested.
  • Acknowledge and welcome guests entering the resort and event rooms.
  • Promptly deliver and serve food and beverages; communicate meal adjustments and delivery timing to the banquet captain and kitchen staff; remove and deliver food courses; and refill or remove glassware as appropriate.
  • Follow responsible alcohol beverage service policies, including checking identification when appropriate, monitoring consumption, following procedures to prevent service to intoxicated guests, stopping service at the designated time, and clearing alcoholic containers at the specified time.
  • Respond to guest requests, provide current information about promotional contests and giveaways, offer assistance and product knowledge, and treat guests in a friendly and courteous manner.
  • Maintain safe and sanitary banquet areas by cleaning surfaces, breaking down buffets and beverage tables, storing equipment and supplies, and disposing of trash.
  • Keep banquet equipment and supplies stocked and clean by submitting supply requisitions, placing delivered items in designated areas, polishing silverware, folding napkins, and cleaning shelves, condiment holders, tables, and counters.
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