Resort Banquet Server

Syucan • El Cajon, CA

2d

About The Position

The Resort Banquet Server provides food and beverage service to guests at resort events. The role involves preparing event rooms according to banquet event orders, welcoming guests, serving meals and drinks, coordinating with banquet captains and kitchen staff about adjustments or timing, and maintaining guest relations.

The server is responsible for following responsible alcohol service policies, maintaining clean and sanitary banquet areas, and keeping banquet equipment and supplies stocked and clean. The position requires physical activity, including standing and walking for extended periods, carrying trays and tray jacks, and routinely lifting and carrying up to 35 pounds.

Requirements

• Current food handlers card.
• At least 6 months of food server experience.
• Must be at least 21 years of age.
• Ability to interact effectively with team members and guests.
• Ability to communicate effectively in English.
• Ability to maintain professionalism and composure.
• Ability to understand verbal directives and written instructions.
• Ability to accept constructive criticism.
• Ability to stand and walk for up to 8 hours at a time.
• Ability to carry a large serving tray and tray jacks.
• Ability to bend, stoop, push, and pull.
• Ability to appear for work on time.
• Ability to routinely lift and carry 35 pounds.

Nice To Haves

• Guest or hospitality service experience.
• Cocktail serving experience.
• Fine dining server experience.
• Multilingual ability.

Responsibilities

• Review banquet event orders and verify that rooms, audiovisual equipment, lighting, microphones, sound, and room temperature are set as requested.
• Acknowledge and welcome guests entering the resort and event rooms.
• Promptly deliver and serve food and beverages, communicate meal adjustments or delivery timing to banquet captains and kitchen staff, remove and deliver food courses, and refill or remove glassware as appropriate.
• Follow responsible alcohol service policies, including checking identification when guests appear under age 30, monitoring consumption, preventing intoxication according to established procedures, stopping alcohol service at the designated time, and clearing alcoholic containers, glasses, and bottles at the specified time.
• Respond to guest requests, provide current information about promotional contests and giveaways, offer assistance and product knowledge, and treat guests in a friendly and courteous manner.
• Maintain safe and sanitary banquet areas by cleaning surfaces, breaking down buffets and beverage tables, storing equipment and supplies in designated areas, and disposing of trash.
• Keep banquet equipment and supplies stocked and clean by submitting supply requisitions, placing delivered water, food, and supplies in designated areas, polishing silverware, folding napkins, and cleaning shelves, condiment holders, tables, and counters.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed