1st & 2nd Shift Direct Care

Mental Health Association - Western MA•South Hadley, MA

3d•$19 - $21

About The Position

As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. The role involves traveling to different program locations based on staffing needs and supporting individuals with intellectual and developmental disabilities or autism. You will help individuals build independence, pursue personal goals, participate in daily living activities, and engage in their communities while promoting dignity and choice. The ICL program supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully in their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. Services include supported and shared living, emergency respite, and privately funded care. The posted open shift is Fridays from 1 p.m. to 9 p.m. and Saturdays and Sundays from 9 a.m. to 3 p.m., totaling 20 hours. Pay is $19–$21 per hour.

Requirements

Valid driver’s license and acceptable driving record.
Must maintain MAP, CPR, and First Aid certifications.
Must be at least 18 years old.
High school diploma or GED required.
Minimum of six months of relevant experience.
Ability to work independently and collaboratively, with strong time-management skills.
Effective verbal, written, computer, and organizational skills.
Flexibility to adapt to participants’ evolving needs.

Nice To Haves

College degree preferred.
Experience working with people with mental health conditions, intellectual and developmental disabilities, or autism is preferred.

Responsibilities

Provide respectful, person-centered support with daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants’ health needs, including medication administration per MAP standards, appointment scheduling, and monitoring overall wellbeing.
Assist with financial skills and money management, and maintain accurate documentation of expenditures.
Respond to emergencies and crisis situations according to agency protocols and communicate with supervisors.
Advocate for participants and help them develop self-advocacy skills; serve as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
Maintain accurate and timely daily logs, incident reports, and health records.
Promote a safe environment by following safety procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
Provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.