1st Shift Direct Care

Mental Health Association - Western MA • West Springfield, MA

6h • $19 - $21

About The Position

The Residential Support Specialist creates a supportive and secure living environment for individuals with acquired brain injuries. The role promotes personal growth, independence, and community engagement while embodying MHA’s Core Values of Respect, Integrity, and Compassion and adhering to relevant policies and guidelines. The position is part of New Ways Services’ ABI Division, a residential and community-based program supporting people with acquired brain injuries resulting from trauma, stroke, or serious illness. The program provides personalized care, meaningful daily routines, supportive homes, and 24/7 support alongside nursing, clinical, and therapeutic services to help participants build skills, reconnect with their communities, and gain independence.

The listed shift is Sunday and Monday, 8 a.m.–4 p.m. (16 hours). The pay range is $19–$21 per hour.

Requirements

• Valid driver’s license, sufficient insurance, and a reliable vehicle.
• Ability to work independently and as part of a team, managing time and priorities effectively.
• Flexibility to adapt to the evolving needs of participants.
• Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
• Willingness and ability to obtain certifications in medication administration (MAP), CPR, and first aid.
• Minimum age of 21.

Nice To Haves

• High school diploma or equivalent preferred.
• Six months of relevant experience preferred, especially with individuals with brain injuries or mental health challenges.

Responsibilities

• Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
• Assist with personal care, daily routines, and meal preparation; support participants in managing finances and transportation.
• Facilitate access to community resources, teach self-advocacy skills, and implement individualized service plans.
• Complete required documentation, track progress, and promptly report incidents, emergencies, or concerns.
• Maintain scheduling flexibility, participate in team meetings, and attend required trainings.
• Demonstrate professionalism, collaborate with the team, and support program goals.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed