2nd Shift Direct Care
About The Position
As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. You will travel to different program locations based on staffing needs, providing consistent support across the department. The role supports individuals with intellectual and developmental disabilities or autism in building independence, pursuing personal goals, and participating in their communities while promoting dignity and choice. The ICL program supports individuals with developmental disabilities and brain injuries to live independently and meaningfully in the community. In partnership with the Department of Developmental Services, ICL provides person-centered residential and outreach services across Western Massachusetts. Services include supported and shared living, emergency respite, and privately funded care.
Requirements
- Valid driver’s license and acceptable driving record.
- Adaptability to participants’ changing needs.
- Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
- Must be at least 18 years old.
- High school diploma or GED required.
- Minimum of six months of relevant experience.
Nice To Haves
- College degree in human services or a related field preferred.
- Experience working with individuals with mental health conditions, intellectual and developmental disabilities, or autism preferred.
Responsibilities
- Provide respectful, person-centered support with daily living activities, personal care, and skill development.
- Promote community integration by facilitating access to transportation, social activities, and external resources.
- Support participants’ health needs, including medication administration in accordance with MAP standards, appointment scheduling, and wellbeing monitoring.
- Assist with financial skills and money management, and accurately document expenditures.
- Respond to emergencies and crisis situations according to agency protocols and communicate with supervisors.
- Advocate for participants, help them build self-advocacy skills, and serve as a liaison with families, providers, and community supports.
- Contribute to developing and implementing Individual Service Plans (ISPs), documenting progress and participation.
- Maintain timely and accurate daily logs, incident reports, and health records.
- Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
- Collaborate with team members, attend training, maintain MAP, CPR, and First Aid certifications, and participate in meetings and supervision.
- Travel to different program locations based on staffing needs.
- Assist with personal care, including bathing, dressing, grooming, toileting, and mobility.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
